Agency seeks feedback on its communications program

(Jan. 8, 2021) NCUA’s communications methods are up for comment in an effort, the agency said this week, to “promote efficiency and increase transparency.”

In a release, NCUA said it is seeking public input through a “request for information” (RFI) on how it can streamline and improve its communications with its stakeholders. Specifically, the agency said, the request for information “seeks public input on how the agency can maximize efficiency and minimize burdens associated with obtaining information on federal laws, regulations, policies, guidance, and other materials relevant to federally insured credit unions.”

The RFI, the agency said, contains questions about the effectiveness of its press releases, social media content, and the timing and frequency of agency communications. There are also questions related to improving the agency’s websites, online data resources, and the delivery and format of supervisory guidance, NCUA said.

Outdated or duplicative regulatory and supervisory information adds to the overall regulatory burden of credit unions as they must devote time and resources to sorting through this information,” NCUA Chairman Rodney E. Hood said in the release. “We recognize that the amount of information the NCUA provides to credit unions can create challenges and may impose unintended burdens. This request for information addresses this concern and continues my mission to ensure NCUA’s regulation of credit unions is effective, not excessive.”

Comments will be taken for 60 days following publication of the RFI in the Federal Register.

Request for Information on NCUA Communications and Transparency