Join us on Oct. 7, 2026, from 3:00 pm to 4:00 pm EST

Financial fraud can leave lasting effects that extend well beyond the money lost. NASCUS is pleased to offer the next session in our complimentary member webinar series, featuring SilverShield in partnership with Give an Hour, a national nonprofit focused on mental health.

This session will provide practical guidance for navigating difficult conversations, recognizing when to step in, and helping protect members without pushing them away. The discussion will feature:

• Alec Glassman, Founder and CEO, SilverShield
• Dr. Trina Clayeux, CEO, Give an Hour
• Ryan Young, Marketing & Communications Manager, Give an Hour

This webinar is the second in a three-part series covering the emotional impact of financial fraud, how to intervene when a member is being scammed, and how to support recovery and rebuild trust afterward. You can view the previous session in the series on the NASCUS Video Channel.

Part 2 of the After the Scam: How to Help When a Member is Being Scammed

This session provides practical guidance for situations in which a member is actively being targeted or manipulated by a scammer. Participants will explore how to approach difficult conversations, respond when a member is in denial, and intervene in ways that help protect the member without damaging the relationship or pushing them away.

While designed with credit union professionals in mind, the strategies discussed can also be useful when supporting a colleague, friend, or family member who may be involved in a scam.

Attendance is free as a NASCUS member benefit. 
Please fill out the form below to participate. A virtual meeting link will be sent out ahead of the webinar.

Explore and Register for the Full Series

• September 16: The Hidden Psychological Impact of Financial Fraud
  Explore the emotional and mental health consequences of financial fraud and why understanding them matters when working with victims.
• October 7: How to Help When a Member is Being Scammed
  Learn practical approaches to intervening when someone is being actively scammed, including how to navigate denial and difficult conversations.
• November 10: Building a Path to Recovery
  Examine how credit unions can help members rebuild financial confidence and trust following fraud.

Guest Speakers

Alec Glassman, CEO | SilverShield
Alec Glassman is the Founder and CEO of SilverShield, a technology company that helps stop scams before money is lost. To build SilverShield, Alec has spent time living in retirement and senior living communities, speaking with hundreds of older adults and the professionals who serve them, including law enforcement and financial services professionals. He has dedicated his career to building technology that makes a real difference in people’s lives.

Dr. Trina Clayeux, CEO | Give an Hour
Dr. Trina Clayeux is Chief Executive Officer of Give an Hour, a national nonprofit advancing mental health through trauma-informed care, education, peer support, and strategic partnerships. Throughout her career in nonprofit leadership, higher education, workforce development, and military family advocacy, she has led large-scale initiatives that strengthen systems serving individuals facing complex challenges. Today, she is helping shape a national conversation around the human impact of financial fraud by bringing together leaders across financial services, government, technology, mental health, and community organizations to build more compassionate, coordinated pathways for recovery. Dr. Clayeux is a frequent speaker on human-centered leadership, systems change, and trauma-informed innovation. She believes the most complex societal challenges are solved not by a single sector, but through intentional collaboration across industries, disciplines, and communities.

Ryan Young, Marketing & Communications Manager | Give an Hour
Ryan Young leads marketing, communications, and strategic storytelling at Give an Hour, where he specializes in transforming complex challenges into movements that inspire collaboration and action. Often serving as the architect behind emerging initiatives, Ryan works at the intersection of communications, partnership development, and systems thinking to connect leaders across financial services, technology, government, advocacy, and mental health. He helped develop Give an Hour’s After the Scam series and the Human Response initiative, advancing a more human-centered approach to financial fraud recovery through education, thought leadership, and cross-sector collaboration.