Agency sets two webinars in coming weeks

(Nov. 6, 2020) Two webinars – one on fair lending and consumer compliance and another on financial literacy and consumer financial protection for servicemembers – are on the horizon for NCUA (in partnership, for the latter, with CFPB).

On Nov. 17, the credit union agency hosts a “Fair Lending and Consumer Compliance Regulatory Update” at 3 p.m. ET, to run about one hour. According to the agency, the webinar will feature staff from the NCUA’s Office of Consumer Financial Protection discussing focus areas for consumer compliance exams in 2021, including a review of COVID-19-related loan modifications and credit reporting; fair lending policies and procedures; and findings from the 2020 consumer compliance exam reviews.

The following day (Nov. 18), NCUA and CFPB partner on a session covering servicemember financial literacy and consumer protection, which starts at 2 p.m. ET and runs for about 45 minutes, according to both agencies. The “Financial Readiness Resources and Information for Servicemembers, Veterans, and their Families” webinar, featuring NCUA’s Office of Consumer Financial Protection, is scheduled to highlight financial literacy resources for servicemembers and their families (on NCUA’s consumer-facing website,, and provide a brief overview of servicemember consumer financial protection laws and regulations.

CFPB’s Office of Servicemember Affairs will highlight its own interactive learning tools and resources for servicemembers and their families, according to the agencies.

Advance registration is required for both; see the links below.

NCUA Hosting Webinar on Fair Lending and Consumer Compliance Updates

Registration Now Open for Webinar on Consumer Financial Protection for Servicemembers