Who Could Swallow PayPal?
By Lynne Marek, Payments Dive
It’s a $40-billion bite, with only a handful of payments players that could swallow it. But is a financial buyer more likely?
Bloomberg News reported Tuesday that the fintech Stripe may be interested in buying PayPal, or some of its assets. A spokesperson for Stripe declined to comment. There aren’t many companies in the payments sphere that could digest a $40-billion market-cap company like PayPal Holdings, but there are a few possibilities…
Read moreWhen It Comes to Chatbots, Banks Are Falling Behind Fintechs
By Wesley Grant, Payments Journal
Once artificial intelligence achieved conversational capabilities, organizations rushed to deploy AI in customer service use cases like fast-food drive-thrus and online shopping.
Financial institutions followed suit, leveraging AI chatbots and virtual assistants to help customers navigate digital and mobile banking experiences. While the effectiveness of these tools varies, one of the glaring issues with many banks’ chatbots is not their knowledge base—it is their reluctance to address the topics most critical to customers…
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Klarna Pursues More Banking Customers
By Patrick Cooley, Payments Dive/Yahoo Finance
Buy now, pay later giant Klarna is scrambling to stem losses, suggesting that putting an emphasis on selling its banking services will ultimately help.
The London-based company is betting that consumers that tap its banking services will be more loyal to the company and use its products more often, CEO Sebastian Siemiatkowski said in an earnings webcast Thursday…
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