SPEAKERS

Allyson B. Baker

Partner, Venable LLP
Allyson Baker is a trial attorney and civil litigator with more than a decade of experience in the federal government and private practice. Ms. Baker focuses on financial services litigation and law enforcement investigations involving consumer finance, financial fraud and complex financial transactions. She represents banks and nonbanks subject to law enforcement actions and investigations, especially those initiated by the Consumer Financial Protection Bureau (CFPB) and the Department of Justice (DOJ). She represents numerous consumer finance companies in confidential investigations initiated by the CFPB's Office of Enforcement. She also routinely serves as litigation counsel for financial services companies, advises companies on all aspects of consumer financial laws, and provides strategic counsel to companies dealing with the CFPB and other law enforcement and regulatory agencies.  She holds a B.A. from Columbia University, and a J.D. from New York University School of Law

Matthew Biliouris

Deputy Director, NCUA Office of Consumer Protection
Matt Biliouris joined NCUA in 1992 as an examiner in Portland, Maine. Prior to beginning his current job in the Office of Consumer Protection he was Director, Division of Supervision, in NCUA’s Office of Examination and Insurance. He has also served as Special Assistant to NCUA’s Executive Director handling important policy and strategic matters, and previously served as a supervision analyst, information systems officer and program officer. He also completed several details, most notably a year-long assignment as Special Assistant to former NCUA Chairman and Board Member Michael Fryzel. He graduated with distinction from the University of Rhode Island in 1991 with a degree in business administration and a major in accounting.

Nick Bourke

Project Director/Consumer Finance, Pew Charitable Trusts

Nick Bourke directs Pew's research on consumer needs and perceptions, market practices, and potential regulation of payday and other small-dollar loan providers. The project also offers policy recommendations designed to protect consumers from harmful practices and promote safe, transparent credit. As the lead on Pew’s analysis and advocacy efforts on consumer lending issues, Bourke oversees a team of researchers, publishing unique analyses and proposing evidence-based regulation for the credit card and small-dollar loan industries. He has testified before congressional committees and frequently interacts with stakeholders from industry and consumer groups. Bourke has conducted numerous interviews on national television and radio news programs and with top print publications. Before joining Pew, he worked with financial services and high tech companies, serving as product manager, marketing specialist, strategy consultant, and legal advisor, with particular expertise in electronic payments. Most recently, Bourke was senior consultant and project manager for the Ziba Group. Bourke has also developed marketing analytics products for credit card providers and other organizations. He is a member of the State Bar of California. He holds a bachelor’s degree in science, technology, and society from Stanford University and a juris doctor degree from the University of California, Davis.

Cynthia Campbell

Director of Impact + Labs, Filene
As Director of Impact + Labs, Cynthia Campbell leads Filene’s Accessible Financial Services Incubator and also takes the best of Filene’s research and innovation and works with credit unions to implement key findings that will impact their members and organization in positive and meaningful ways.  She joined Filene from Tinker Federal Credit Union ($3B in assets) where she served as vice president of financial empowerment, developing and implementing TFCU's award-winning Financial Empowerment Program. She also implemented Oklahoma’s first three in-school credit union branches in underserved areas. She is a Credit Union Development Educator (CUDE), holds a BS in Business Administration and an MBA from Elmhurst College in Illinois, and a master’s degree in Adult Education from the University of Central Oklahoma. She is passionate about credit unions and financial services for the underserved.

John Christenson

Associate General Counsel, CUNA Mutual Group
John Christenson is an associate general counsel with CUNA Mutual Group, responsible for managing the litigation group within the Office of General Counsel. Christenson joined CUNA Mutual Group in 2000, and has previously served as lead counsel to the Credit Union Protection product area, whose product offerings include the fidelity bond and other property and casualty insurance coverages for credit unions. Prior to joining CUNA Mutual Group, Christenson was in private practice in Minneapolis, Minn. and Madison, Wis., focusing primarily in the areas of insurance litigation, commercial litigation and commercial bankruptcy and creditors’ rights. Christenson graduated cum laude from St. Olaf College in 1991. He then went on to graduate cum laude from the University of Wisconsin in 1995, where he earned the Order of the Coif.

Michael Cochrum

Executive Lending Advisor, CU Direct
Working in the consumer lending industry since 1989, he joined the credit union industry in 1999, working for the Texas League’s credit union. He joined CU Direct Corporation in 2004, helping to create the largest CU retail Point of Purchase lending network in the U.S. He currently oversees the national delivery of CU Direct’s Lending Insights LPMS product, which provides credit unions with powerful portfolio analytics tools. He is a 2004 graduate of the Southwest CUNA Management School and in addition to his management and leadership experience, his lending background includes loan originations, collections and recovery, and risk management.

Ryan Donovan

Chief Advocacy Officer, Credit Union Natl. Assn. (CUNA)
Responsible for the development and implementation of CUNA’s legislative, regulatory and state government advocacy efforts, he joined the association as Vice President – Legislative Affairs in September 2007, was promoted to Senior Vice President in September 2011 and to Chief Advocacy Officer in January 2015. Prior to joining CUNA, he worked for the California and Nevada Credit Union Leagues as Director of Federal Government Affairs. He also served as a member of the Congressional staffs of Representative Brad Sherman (D-Calif.) and former House Democratic Leader Richard A. Gephardt (D-Mo.). He holds a Master in Government degree from the Johns Hopkins University and a Bachelor of Science in Political Science from Truman State University.

Franklin Drake

Partner, Smith Debnam Narron Drake Saintsing & Myers
Franklin Drake has been a partner in the Raleigh, North Carolina law firm of Smith Debnam Narron Drake Saintsing & Myers since 1994, following a 16-year practice specializing in creditor's rights, bankruptcy, and repossession law in Louisville, Kentucky. There, he was Senior Vice-President of William Mapother's law firm. He graduated from the University of North Carolina in 1975 with a B.A. with honors and with his law degree in 1978. He has practiced in North Carolina, Kentucky, West Virginia and the federal courts of southern Indiana. For the last 30 years, he has lectured regularly at practical training courses, bankruptcy and regulatory compliance programs and webinars. Sponsors include NASCUS, CUNA, NAFCU, ACUIA, AACUL, NCUMA, state regulators and more than two dozen state credit union leagues across the US. His articles on the practical application of laws and regulations to credit union procedures have appeared in state bar magazines, nationally distributed newsletters and on the Internet.

Adam Goldin

Economist, Moody’s Analytics
Adam Goldin is an economist with Moody's Analytics. He covers state and regional economies in the U.S. and Europe, and fixed-income markets. He is also a regular contributor to the Dismal Scientist web site on issues related to Canada and European economies. Before joining Moody’s Analytics, he analyzed municipal bond credit risk for FGIC and Moody’s Investors Service. He has master's degrees in economics from Fordham University and international relations from George Washington University, and a bachelor's degree in economics and political science from Binghamton University.

John “Buz” Gorman

General Counsel, Conference of State Bank Supervisors (CSBS)
Responsible for analyzing proposals and legislation impacting the state banking system, he heads CSBS's legal department, providing support across CSBS and its affiliated organizations. He joined CSBS in 1996, previously serving as Vice President and Legislative Counsel. As a member of the CSBS legislative team, He worked with Congress on behalf of state banking departments to lay the blueprint and the eventual passage of the Financial Services Regulatory Relief Amendments Act of 2006, a landmark bill that gave to state regulators a vote on the Federal Financial Institutions Examination Council, and helped to improve supervision of multi-state, state-chartered banks. Prior to joining CSBS, he spent 10 years on Capitol Hill working for Sen. Connie Mack (R-Fla.). He received a J.D. from Catholic University and a B.S. in Business Management from the University of South Florida.

Mike GROAT 

VP Partners and Alliances, Americas, Daon
As Daon's Partner Executive, Mike is responsible for strategic and tactical development and execution of Daon's partner program in the Americas. He is responsible for setting partner program objectives, tying them to Daon's strategic goals and financial objectives, and then executing a plan to achieve those outcomes. He owns all aspects of bringing on new partners to the Daon ecosystem, including recruitment, negotiation of commercial terms, enablement and support of Daon partners to facilitate autonomy to market, sell, and deliver business solutions with real value based on Daon products. He is a graduate of Rowan University, in Glassboro, NJ.

Todd M. Harper

Director/Office of Public and Congressional Affairs, NCUA
He became Director of NCUA's Office of Public and Congressional Affairs in February 2011, joining the agency after a 14-year stint on Capitol Hill as a senior aide to Rep. Paul E. Kanjorski (D-Pa.) and also as staff director for the House Financial Services Subcommittee on Capital Markets, Insurance and Government Sponsored Enterprises. Having worked on Capitol Hill on every major financial services law from the passage of the Gramm-Leach-Bliley Act in 1999 through the adoption of the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010, he has extensive knowledge of financial services issues and of the legislative and regulatory matters of significance to credit unions. He earned an undergraduate degree in business analysis from Indiana University's Kelley School of Business and a master in public policy from Harvard University's Kennedy School of Government.

LUCY ITO 

President and CEO, NASCUS
Lucy Ito became the NASCUS president and CEO in November, 2014. Prior to that, she was executive vice president and chief operations officer of the California and Nevada Credit Union Leagues (CCUL/NCUL), serving those organizations for the past 10 years. In that role, she provided oversight to all four of the Leagues' divisions—Advocacy, Member Solutions, Strategic Innovation and Planning, and Finance and Human Resources. Before that, she served as the World Council of Credit Unions' (WOCCU) senior vice president. While at WOCCU, she worked on technical programs and legislative and regulatory issues primarily in Central and Eastern Europe, Central Asia, Asia and the Pacific. She currently serves on WOCCU's Worldwide Foundation Advisory Committee, and the CALCenter Credit Union Board of Directors. Her previous credit union system board and committee service includes: CCUL/NCUL Regulatory Advocacy Committee; Consumer Protection Subcommittee of CUNA Governmental Affairs Committee; CCUL State Charter Review Committee; AACUL System Collaboration Task Force; Executive Committee of the CUNA Operations, Sales and Service Council; CCUL/NCUL Shapiro Advisory Committee; CCUL/NCUL Branding Committee; Applied Research Institute; WOCCU's Global Women’s Leadership Network Advisory Committee; Western States Corporate Realignment Task Force; Member Business Service Board of Directors; Nikkei Credit Union Board of Directors; and Overseas Cooperative Development Council (OCDC). She holds a B.A. in economics and Asian studies from the University of California-Berkeley and an M.A. in linguistics from the University of Wisconsin-Madison. Her post-graduate work includes research as a Regents' Fellow at the University of California-Santa Cruz, and she is a graduate of the CUES Advanced Leadership Institute at Harvard Business School.

Linda Jekel

Director of Credit Unions, Washington Dept. of Financial Institutions/division of credit unions
Linda Jekel is Director of Credit Unions for the Washington state Department of Financial Institutions/division of credit unions. She is also a past chairman of NASCUS. She was appointed to her current position in 2002, and has been a regulator since 1989.

Mick Kless

Founder and CEO, RISC Associates
He is a recognized industry expert on vendor management and the creator of the Certified Regulatory Vendor Program Manager (CRVPM) course taken by bankers across the country. He has spent more than 30 years in financial services, has focused on GLBA 501(b) issues since 2001 and has specialized in vendor management regulatory issues since 2004. He is a frequent speaker at bank and credit union conferences around the country. His firm, RISC Associates, is a regulatory compliance consultancy and compliance automation tools developer; Compliance Education Institute, is the training and education division of RISC.

Anne Legg

VP of Strategic Marketing, Fiserv Credit Union Solutions
Anne Legg is responsible for aligning market insights with technology trends to optimize commercial execution of Fiserv solutions to the Credit Union market. She has spent more than 20 years of her career in the credit union industry with 17 years holding senior leadership positions with individual credit unions. Most recently she was responsible for designing and implementing processes that translated credit union’s qualitative and quantitative data into successful business strategies.  Through this work, one client achieved the highest loan growth in the history of the organization. She has also served on various Credit Union Boards including; CUNA’s Marketing and Business Development Executive Council, MAC, and the California and Nevada Credit Union League Public Advocacy Committee. In addition, she instructs at the CUNA Marketing School and has acted as the subject matter expert for CUNA’s Credit Union marketing curriculum.  She has also been a contributing author to CUNA’s Environmental Scan, the Credit Union industry’s leading strategic planning guide. She is a graduate of University of Iowa and holds Masters in Business Administration with an emphasis in Marketing from National University, San Diego.

Bob Long

SVP Sales, Americas, Daon
As Senior Vice President for the Americas, Bob Long is responsible for new business development, sales, channel partners and distribution resellers for North and South America. With more than 20 years’ experience in the Financial Services industry, Bob held several management roles prior to joining Daon, including most recently as Senior Vice President of Financial Services at Vantiv, where he was accountable for new business development, sales, industry alliance partners, and relationship management for specific industry resellers. Bob has also held senior leadership roles at First Data Corporation and Rocky Mountain BankCard. Throughout his career Bob has been responsible for managing strategic teams working in the Financial Services and Financial Payments Marketplaces. He received his Bachelors Degree from University Of The Pacific in Stockton, CA.

The Hon. J. Mark McWatters

Member, NCUA Board
Nominated to the NCUA Board by President Barack Obama on Jan. 7, 2014, and following confirmation by the U.S. Senate on June 19, 2014, he took office as an NCUA Board Member on Aug. 26, 2014. With more than 30 years of legal experience as a tax, corporate finance and mergers and acquisitions attorney, he has worked in both federal and state government, the private sector and academia and has significant experience in public policy issues related to the regulation of financial institutions and alternative investment vehicles, including service as a member of the Troubled Asset Relief Program Congressional Oversight Panel. He is also licensed as a Certified Public Accountant.

The Hon. Rick Metsger 

Vice chairman, NCUA Board
President Barack Obama nominated Rick Metsger to serve on the Board of the National Credit Union Administration on May 16, 2013. The United States Senate confirmed him on August 1, 2013, and he took the oath of office on August 23, 2013. Prior to joining the NCUA Board, he owned his own strategic communications consulting firm focused on the areas of financial services, capital construction, energy and transportation.  He served for 12 years in the Oregon State Senate, where he chaired the Business and Transportation Committee and was elected President Pro Tem in 2009. He worked extensively in areas of financial services, taxation, and consumer protection policy, and served on the Oregon State Treasury Debt Policy Advisory Commission. In addition to consulting and public service, he has worked as a teacher and a radio and television journalist. From 1993 to 2001, he served on the board of directors of the Portland Teachers Credit Union.

Guy A. Messick

Partner, Messick & Lauer P.C.
Guy Messick is an attorney engaged in the private practice of law in Media, Pa. He has provided strategic planning and legal consultation services to hundreds credit unions and credit union service organizations nationwide. Since 1987, he has served as General Counsel to the National Association of Credit Union Service Organizations (“NACUSO”) where he serves as liaison with the National Credit Union Administration. A nationally known speaker on a wide range of credit union and CUSO topics, he is a graduate of Bucknell University and the University of Miami School of Law. 

Edward Mills

Research Analyst/SVP -- Financial Policy Research, FBR Capital Markets
Edward Mills covers financial policy at FBR Capital Markets & Co. (FBRC). Prior to joining FBRC, He spent nine years on Capitol Hill working in both the House of Representatives and the Senate. Most recently, he served as senior policy advisor for banking and finance for the U.S. Senate Committee on Small Business and Entrepreneurship, chaired by Sen. Mary L. Landrieu (D-La.). During his time with the House of Representatives, Mr. Mills worked as a policy advisor for financial services issues for Rep. Carolyn B. Maloney (D-N.Y.), a professional staff member for the House Financial Services Subcommittee on Financial Institutions and Consumer Credit, and a staff assistant for Rep. John F. Tierney (D-Mass.). During his tenure working for the Congress, he worked on a variety of measures affecting financial institutions, including the Credit C.A.R.D. Act, legislation related to overdraft fees, and legislation to expand job creation and access to capital for small businesses. Mr. Mills is a graduate of Boston College.

David A. Reed

Partner, Reed & Jolly, PLLC
Founder of CUDoctor, a full service credit union consulting practice, David A. Reed, through Reed & Jolly, provides guidance to credit unions concerning a variety of matters including the establishment and revision of credit union policies and procedures, organizational compliance, collections, security, contractual agreements, regulatory matters and corporate governance. A former trial attorney and Vice President and General Counsel of a large credit union, he is particularly noted as an expert in the areas of credit union operations, bankruptcy and collections.  He has been selected to train NCUA Field Examination and Audit Staff on numerous issues including ID Theft Red Flags, S.A.F.E. Act, Third Party Contract Management and Bankruptcy matters. He received his undergraduate degree from Virginia Tech in 1986 and his J.D. from George Mason University School of Law in 1989.  He is a Certified Compliance Officer.

James Risler

Systems engineer, Cisco Systems
James Risler is a systems engineer and technical education consultant for Cisco Systems. His focus is on security technology and training development. He has more than 20 years of experience in IP internetworking, including the design and implementation of enterprise networks. Prior to joining Cisco Systems, he provided Cisco security training and consulting for Fortune 500 companies and government agencies. He holds two bachelor’s degrees from University of South Florida and a MBA from The University of Tampa.

John W. Ryan

President and CEO, Conference of State Bank Supervisors
John Ryan is the President and CEO of the Conference of State Bank Supervisors (CSBS), the national association representing state banking supervisors and the leading advocate for advancing the state banking system. Before being named CSBS President and CEO in August 2011, Ryan was CSBS’s Executive Vice President, a position he held since October 2003. He first joined CSBS in 1997 as an Assistant Vice President for legislative affairs. Prior to joining CSBS, Ryan worked at Newmyer Associates, a public affairs consulting firm, where he led the company’s financial services consulting practice. Previous to his work at Newmyer Associates, Ryan spent four years as a professional staff member to the United States House of Representatives Committee on Banking, Finance and Urban Affairs. Ryan received his B.A. in political science and economics from the University of California, Berkeley.

Andrea Stritzke

Director of Lending Compliance, CUNA Mutual Group
In her role as director of lending compliance, she is responsible for providing lending compliance expertise to LOANLINER® Documents and loaniliner.com® customers. She joined CUNA Mutual Group in 2014, prior to which she vice president of Regulatory Compliance for PolicyWorks. In this role, she worked exclusively with credit unions to provide consultation and training on various regulatory matters. She received her law degree from the University of Nebraska College of Law and her bachelor’s degree from the University of Nebraska. She is a designated Credit Union Compliance Expert (CUCE).